As CIO, Greg oversees the IT systems behind the multiple channels used to serve USAA’s more than 8 million members. Greg was named to his current position in May, 2004, but has been with the company since 1983. During his more than 25 years at USAA, Greg has held many diverse leadership positions where he gained experience in all aspects of information technology support. As an application systems executive, he led the IT organization that supported some of the company’s most strategic enterprise programs, including USAA’s e-commerce program and the customer relationship management program. These systems now provide product-line integration and the application infrastructure that integrate the company’s diversified businesses.